GRE cum Counsellor- Dwarka

Pre-requisites for consideration of candidature:

• Graduate /PGDM/MBA
• Minimum 3-5 years of experience, in billing and counselling of patients in a fertility clinic/Hospital
• Females Candidate Preferred

Key Job Responsibilities:

•  Create bills for patients, collect fees and close accounts on daily basis
• Ensures Financial Clearance of patient before discharge, Cash Handling & Deposits.
• Ensure that all financial transactions have been properly settled and closed on the subsequent day.
• Collect feedback from patients (using a standard form), analyze and document the same every month
• Do appointment booking and follow ups for OPD patients
• Ensure that Patient satisfaction score is maintained as per defined benchmark
• Ensure 100% compliance to safety and security protocols
• Prepare daily reports for supervisor
• Review all consent forms for accuracy and as per company policy
• Manage patient queue/ appointment (play GRE role)
• Open to multitask
• Counsel patients and resolve their queries
• Manage the department operationally- coordination with doctors and patients