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Birla Fertility & IVF
Birla Fertility & IVF

GRE cum Counsellor- Dwarka

Pre-requisites for consideration of candidature:

  • Graduate /PGDM/MBA
  • Minimum 3-5 years of experience, in billing and counselling of patients in a fertility clinic/Hospital
  • Females Candidate Preferred

Key Job Responsibilities:

  •  Create bills for patients, collect fees and close accounts on daily basis
  • Ensures Financial Clearance of patient before discharge, Cash Handling & Deposits.
  • Ensure that all financial transactions have been properly settled and closed on the subsequent day.
  • Collect feedback from patients (using a standard form), analyze and document the same every month
  • Do appointment booking and follow ups for OPD patients
  • Ensure that Patient satisfaction score is maintained as per defined benchmark
  • Ensure 100% compliance to safety and security protocols
  • Prepare daily reports for supervisor
  • Review all consent forms for accuracy and as per company policy
  • Manage patient queue/ appointment (play GRE role)
  • Open to multitask
  • Counsel patients and resolve their queries
  • Manage the department operationally- coordination with doctors and patients
Job Category: operations
Job Type: Full Time
Job Location: dwarka

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