Pre-requisites for consideration of candidature:
- Graduate /PGDM/MBA
- Minimum 3-5 years of experience, in billing and counselling of patients in a fertility clinic/Hospital
- Females Candidate Preferred
Key Job Responsibilities:
- Create bills for patients, collect fees and close accounts on daily basis
- Ensures Financial Clearance of patient before discharge, Cash Handling & Deposits.
- Ensure that all financial transactions have been properly settled and closed on the subsequent day.
- Collect feedback from patients (using a standard form), analyze and document the same every month
- Do appointment booking and follow ups for OPD patients
- Ensure that Patient satisfaction score is maintained as per defined benchmark
- Ensure 100% compliance to safety and security protocols
- Prepare daily reports for supervisor
- Review all consent forms for accuracy and as per company policy
- Manage patient queue/ appointment (play GRE role)
- Open to multitask
- Counsel patients and resolve their queries
- Manage the department operationally- coordination with doctors and patients
